Privacy Policy
Effective Date: March 6, 2025
Welcome to Golden Roots . We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://goldenroots.in and use our appointment booking services.
1. Information We Collect and User Consent
When you book an appointment through our website, we may collect the following personal information:
- Name
- Contact details (phone number, email address)
- Preferred appointment date and time
- Any additional information you voluntarily provide
We do not collect sensitive health information through our website.
By submitting your personal information through our appointment booking system, you explicitly consent to the collection, processing, and use of your data as outlined in this Privacy Policy.
2. How We Use Your Information
We use the collected data for the following purposes:
- To schedule and manage your appointment
- To send appointment confirmations and reminders
- To respond to your inquiries or service requests
- To improve our services and website functionality
- To comply with legal and regulatory requirements
3. Data Protection, Security, and Limitation of Liability
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. By using our website, you acknowledge and agree that Golden Roots is not liable for any unauthorized access, hacking, data loss, or other security breaches beyond our control. We encourage users to take their own precautions, such as using strong passwords and avoiding sharing sensitive information unnecessarily. Our website uses SSL encryption to secure data transmissions. However, no method of transmission over the internet is 100% secure, and we encourage you to take precautions when sharing personal information online.
4. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, or as required by applicable laws and regulations.
5. Sharing of Information
We do not sell, rent, or trade your personal data with third parties. We may share your information only in the following cases:
- With service providers who assist in managing our appointment system, subject to confidentiality agreements.
- If required by law, regulatory authorities, or legal proceedings.
6. Your Rights and Choices
Depending on applicable laws, you may have the following rights regarding your data:
- Access, correct, or delete your personal information.
- Withdraw consent for processing where applicable.
- Lodge a complaint with a regulatory authority if you believe your data has been misused.
To exercise these rights, please contact us at goldenroots.in@gmail.com.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and improve website performance. You can control cookie settings through your browser preferences.
8. Compliance with Indian Laws and International Standards
This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000. We also align with global standards, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), where applicable.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Golden Roots
Golden Roots, Ayanchery Village, Vatakara Taluk, Kozhikode District, Kerala, Postal Code: 673541, India
Contact No: +917907981010
goldenroots.in@gmail.com
By using our website and booking an appointment, you consent to this Privacy Policy.